Monday, 4 August 2014

Event ID 6398 due to CEIP Data Collection for SharePoint Foundation


If you have seen this error in your Job History, here is a workaround.

You can implement the following workaround to disable the CEIP Data Collection Job.

1.) Launch an elevated SharePoint 2010 Management Shell

2.) Run the following command to find out the current status of CEIP at the Farm and Site level

Get-SPBrowserCustomerExperienceImprovementProgram -Farm <- This will return the status of the Browser CEIP at the farm level
(Get-SPFarm).CEIPEnabled <- This will return the status of the CEIP at the farm level
(Get-SPWebApplication).BrowserCEIPEnabled <- This will return the status of the CEIP at the site level

3.) If CEIP is enabled, run the following commands to disable CEIP at the Farm and Site level

Set-SPBrowserCustomerExperienceImprovementProgram -Farm -Enable:$FALSE
Set-SPBrowserCustomerExperienceImprovementProgram -WebApplication "SBS SharePoint" -Enable:$FALSE

4.) Next, open SharePoint 2010 Central Administration

5.) Click System Settings

6.) Click Configure Privacy Options under Farm Management

7.) Under the section Customer Experience Improvement Program, select the radio button for 'No, I don't wish to participate.' and then click OK.

8.) Next, disable the CEIP Data Collection job by running the following command

Get-SPTimerJob job-ceip-datacollection | Disable-SPTimerJob

9.) Run IISRESET /noforce from an elevated command prompt.

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