If your SharePoint 2010 Log files are of zero byte i.e. SharePoint is unable to record the Log information then perform the following steps to resolve it
Make sure the login account of “Windows SharePoint Services Tracing V4” is member of Local Administrators group.
Make sure you have restarted the “Windows SharePoint Services Tracing V4” service after performing step 1.
Make sure the login account of “Windows SharePoint Services Tracing V4” is member of Local Administrators group.
Make sure you have restarted the “Windows SharePoint Services Tracing V4” service after performing step 1.
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